… about providing high-quality services and are conscientious to do the right thing and utilize best practices. There is an overall atmosphere o f respect for the dignity and rights of the children, youths, and families served. Persons served and their families expressed high levels of satisfaction with the services provided and the respect shown by staff.”

“Supervision, mentoring, and role modelling are consistently provided that ensures that staff members are competent to address the needs, hopes and desires of the children, youths, and families they serve.”