Assesses clients and their families. Develops, implements and evaluates family-based intervention plans; participates in the development, implementation and evaluation of client service plans with the integrated case management team


  • Interviews clients and their families, prepares case histories, assesses problems and outlines services provided by the organization. Provides information on and referral to other community service providers, resources and professionals as required
  • Develops family-based intervention plans; participates in the development of client service plans with the integrated case management team
  • Plans, prepares and conducts individual, group or family counselling session using person-centred, strength-based, trauma-informed therapeutic techniques drawn from multiple theoretical frameworks. Provides crisis intervention and ongoing assessment as required
  • Provides support and guidance to clients and families; facilitates healthy family communication, assists clients in making positive changes and solving problems related to family functioning
  • Provides parenting skill building to clients on issues such as parent-child interaction, child development, discipline and guidance, and behaviour management
  • Provides emotional support and feedback to clients
  • Participates in integrated case management meetings or to meet with professionals and social workers on a regular basis to report clients’ activities and progress, discuss case planning issues and concerns, and evaluate the effectiveness of the counselling intervention
  • Maintains program documentation as per agency and accreditation standards/requirements. Produces reports such as intake, progress and discharge in accordance with established policies and guidelines
  • Liaises with other community service providers, professionals to coordinate services and to ensure that interests of clients are considered in decisions affecting them. Accompanies clients to meetings and appointments as required
  • Performs other related duties as required


  • Communicates, collaborates and problem solves with program personnel in an open, fair, and transparent way using the practice of collective accountability
  • Adheres to NOYFSS Code of Conduct and Ethics
  • Conducts self as a positive role model to clients and to the community
  • Strictly observes the confidentiality of client information
  • Participates in regular Staff Meetings, Supervision, Program Consultation, and Performance Evaluations/Appraisals
  • Inputs data into web-based program
  • Operates within the financial limitations of programs and organization
  • Maintains a safe, respectful, secure and professional work environment


Bachelor’s degree in a related human/social service field

Job Type: Full-time

Wage: From $38.68 per hour Expected hours: 35 per week

Positions Available: 

  • + 1.0FTE, term, Child and Family Counsellor in the ADHD program, Family Preservation Program, and children’s groups (starts as soon as possible)
  • +0.6FTE, term, Child and Family Counsellor in the Youth Services / OKIB Programs (month-to-month to cover a maternity/parental leave of absence; starts August 1, 2024, and is expected to last 12 to 18 months)


  • Two (2) years of recent related experience or an equivalent combination of education, training and experience
  • Valid class 5 BC driver’s license (with no restrictions)
  • Suitable personal driving record
  • A reliable, safety inspected vehicle with appropriate insurance


  • Criminal Record Check through the Criminal Records Review Program
  • FOIPPA Foundations Certification
  • Mandt Certification
  • Naloxone Certification
  • NOYFSS-Specific Training
Job Category: Community Based Services
Job Type: Full Time Term
Job Location: North Okanagan Vernon

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