Crisis line: 1-888-353-CARE (1-888-353-2273)

"Caring and confidential" The PIN Crisis Line provides 24-hour care service to residents of the NORTH OKANAGAN. The Crisis Line is a free 24-hour, 7 day a week phone support and referral service. Our commitment is to provide confidential and non-judgmental emotional support for those in need.


Kids Help Phone: 1-800-668-6868

Free, national, bilingual, confidential and anonymous, 24-hour telephone and online counselling service for children & youth.


HealthLink BC: 811

or visit to access free, non-emergency health information for anyone in your family, including mental health information. Through 811, you can also speak to a registered nurse about symptoms you’re worried about, or a pharmacist about medication questions.


Substance abuse: 1-800-663-1441

to talk to someone about substance use. They can also connect you with local substance use resources. It’s available 24 hours a day.


1800SUICIDE (1-800-784-2433)

The PIN Crisis Line and five other members of the Crisis Line Association of BC answer a 24/7/365 provincial crisis line to support callers experiencing suicidal thoughts. Workers provide skilled suicide assessment, de-escalation, intervention, referrals, and short-term support.



This service provides empowering emotional support, information for appropriate referral options and support relating to mental health concerns. This is the provincial 310 Mental Health Support line 24/7/365 and is operated by the Distress Line Network under the auspices of the Crisis Line Association of B.C.